Remote monitoring and control of backup UPS systems

Businesses such as data centers, banks, hospitals and supermarkets need constant access to power. By implementing an Uninterruptible Power Supply (UPS), these businesses make sure that they always have an immediate back-up if the main power should fail.

Netbiter provides a vendor independent solution for monitoring and control of UPS systems 24/7, saving time, energy and resources. At the same time enabling you to improve customer care and service.

With the Netbiter remote management solution, you can:

  • Reduce on-site service visits.
  • Get instant access to all UPS paramers status and alarms.
  • Monitor your UPS fleet and direct service personnel via GPS.
  • Generate automated or instant reports and integrate these into your customer service contracts.
  • Intergrate Netbiter API directly into your internal business systems.
Monitor parameters:

- Operation mode
- Input voltage
- Output voltage
- Input frequency
- Output frequency
- Load phase
- Internal temperature
- External temperature
- Battery status
- Battery charging level

  •  Netbiter solution
  •  Gateways
  •  Dashboards
  •  Argos API
  •  Accessories

How it works
The Netbiter remote management solution for UPS systems is unique since it is an all-in-one solution including communication gateways, secure hosting servers and a web user interface.

A Netbiter gateway connects to the UPS using a serial, Ethernet or I/O connection. The gateway sends information via the Internet or the mobile network (GSM/GPRS/3G) to the cloud-based Netbiter Argos data center.
secure ups access

By accessing Netbiter Argos at, you can monitor all UPS parameters, statuses and levels from a regular web browser. Trending tools (dashboards) are available to analyze recorded data and alarms are sent whenever a critical event occurs in the field.

Fast ROI and quick deployment
The cost of a communication gateway is normally less than the average cost of a service visit which makes for a quick return on investment (ROI).

Once a Netbiter gateway is connected and all electrical work is competed on-site, the Netbiter is configured remotely via the Argos data center. This configuration can be saved and easily deployed for future installations, saving even more time and money. HMS has already added UPS device templates for serveral leading UPS vendors.

Download UPS device templates

Safe data transfer
The data sent from the UPS system is encrypted on both sides of the Netbiter Argos data center.

Connect and go!

When installing Netbiter, you simply connect the Netbiter gateways and leave the site.

Once the electrical installation is completed - all configuration can be made from the office.

HMS offers serveral versions of the EasyConnect™ gateways depending on your communication requirements.

A Netbiter gateway connects to the UPS using a serial or Ethernet based communication link using protocols such as Modbus RTU, Modbus TCP, SNMP, etc. or via an I/O connection. The gateway sends information via the Internet or the mobile network (GSM/GPRS/3G) to the cloud-based Netbiter Argos data center.

No IT hassles
Netbiter EasyConnect gateways uses IT-friendly technology for secure access to the UPS. Data is sent mobile GSM/GPRS based communication networks or via the Internet. The gateways eliminate the need for public and fixed IP address, VPN tunnels and expensive M2M-specifc SIM cards

Read more about Netbiter EasyConnect gateways

Visualization through Dashboards
Information stored on the remote Argos™ server can be presented in a standard web browser or integrated with other applications for monitoring or logistics.

You quickly create graphical displays, customize reports and set up functions which provide access to the data stored on the server.

A configuration can be packaged as a preconfigured profile that can be deployed to sites in the field. The profile contains a common user interface so that information is presented in the same way for all sites.

Read more about Netbiter Argos dashboards and services

UPS dashboard

Integrate Netbiter Argos API with your own internal systems
Through the Netbiter Argos API (Application Programming Interface), you can bring data from UPS field installations into applications such as logistic applications (e.g. planning of fuel transports), report tools, websites, etc.

UPS integration via Argos API 

Netbiter Argos API makes it possible for you to create custom-designed web interfaces for the end user. You can focus on the user experience while the Netbiter Argos handles the collection of data from your UPS equipment.

Netbiter Argos API can also be used to import data to other systems to refine the data and combine it with data from that system. 

What can the API be used for?
  Retrieve an available list of remote field applications and the corresponding configurations, such as
   available parameters.

  Retrieve logged data stored in the Netbiter Argos database.

  Retrieve information regarding current alarm status and alarm history.

  Read / Write data to the field application (requires Netbiter Argos Premium subscription)

Which API should I choose?
The operation API will be available for both SOAP and REST. Our recommendation is to use the REST API. The reason for this is:
  Easy to use
  No toolkits required
  Multiple response formats

The SOAP API exists if your organization uses SOAP APIs in other applications and you feel that it is the preferred way to integrate with other systems.

Online access to DC power and temperature

The Netbiter Power Monitor is an easy-to-use and inexpensive solution for monitoring the charging status and voltages and currents of UPS battery packs.

Designed for industrial applications, the DIN-rail mountable Power Monitoring Extender can be connected to other Modbus equipment in a multi-drop installation topology.

The Netbiter DC Power Monitor comes with a HALL sensor and a temperature sensor.


GPS Tool Kit

Keep track of your rental fleet of UPS systems. The Netbiter Argos GPS Tool Kit can be integrated with your UPS systems and provide capabilities such as notification alarms to help direct service or security personnel to the exact location of the UPS in the event of a triggered alarm.